Privacy Policy

Privacy Policy

YHOP (hereinafter referred to as “data subjects”) are protected. This Privacy Policy describes how YHOP processes (which means amongst others, collecting, recording, holding or storing) your personal data).

YHOP reserves the right to revise and/or amend this Privacy Policy at any time, the updated version of which shall be posted at YHOP’s website. Unless you contact YHOP with regard to the same, you will be deemed to have accepted the updated version of this Privacy Policy.

1. Collection of Personal Data

We treat and view your personal data seriously.

Customers, potential customers or recipients of YHOP’s products and/or services

In the course of your dealings with YHOP (and/or any of its authorized distributors/dealers), we may collect and/or you, your legal representatives or a third party may have provided data and information about yourself (Personal Data”) to YHOP (and/or any of its authorized distributors/dealers). Such Personal Data may have been provided to YHOP (and/or any of its authorized distributors/dealers) through your purchase or a third party’s purchase of YHOP’s products and/or services (whether online or offline) where you were named as the recipient of the same, your application for YHOP’s membership programme, your interaction with YHOP (and/or any of its authorised distributors/dealers) at events, marketing campaigns or promotions, etc organized by YHOP or otherwise, your use of YHOP’s website at yeehup.com where cookies are used or through any other means of communication between you and YHOP (and/or any of its authorised distributors/dealers). The processing of your Personal Data is necessary in order for us to process your purchase or a third party’s purchase of our products and/or services (whether online or offline) where you are named as the recipient of the same, your application for registration as a member of the YHOP’s membership programme, and/or to perform any of our contractual obligations owing to you or a third party.

 

2. Nature of Personal Data

Such Personal Data may include information concerning your name, age, identity card number, passport number, address (including shipping and billing address), gender, date of birth, contact information, email address, telephone number, nationality, payment information (credit card numbers and expiry dates and debit card number), and company name (if applicable).

 

3. Impact resulting from failure to provide your Personal Data

Customers, potential customers or recipients of YHOP’s products and/or services

The failure to supply such Personal Data or if such Personal Data provided is not satisfactory to YHOP (and/or any of its authorised distributors/dealers), will result in us being unable to process your purchase or a third party’s purchase of YHOP’s products and/or services (whether online or offline) where you are named as the recipient and/or your application for YHOP’s membership programme, etc.

 

4. Purpose of collecting Personal Data

The Personal Data that you provide will be collected, used and otherwise processed by us for the following purposes:

Customers or potential customers or recipients of YHOP’s products and/or services

  1. processing your purchase or a third party’s purchase of YHOP’s products and/or services (whether online or offline) where you are named as the recipient of the same;
  2. processing your application for YHOP’s membership programme;
  3. for YHOP’s user or customer relationship management procedures to monitor and improve our services;
  4. marketing of such services or products which may be of interest to you;
  5. for such purposes specifically provided for in any particular service or product offered by us;
  6. conducting marketing and client profiling activities in connection with our services and related products;
  7. for our internal record keeping;
  8. collection of payments from you;
  9. meeting any legal or regulatory requirements relating to our provision of services and products and to make disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular, code applicable to us or any member companies of YHOP;
  10. for the issuance of customer vouchers and/or administer any customer benefits; and
  11. for purposes relating to any of the above (including but not limited to research, benchmarking and statistical analysis).

5. Disclosure

Personal Data provided to YHOP (or any of its authorised distributors and/or dealers) will generally be kept confidential but you hereby consent to the processing of your Personal Data by YHOP (and/or any of its authorised distributors/dealers) for the purposes set out in paragraph 4 above. YHOP (or any of its authorised distributors and/or dealers) may disclose the Personal Data that you have provided to the following categories of parties:-

  1. any person to whom we are compelled or required to do so under the law or in response to a competent or government agency;
  2. any related companies of YHOP, including those located outside Malaysia and/or those established in the future;
  3. our business partners and online affiliates that provide related services or products in connection with our business;
  4. government agencies, statutory authorities and industry regulators;
  5. our auditors, consultants, accountants, lawyers or other financial or professional advisers, credit reporting agencies; and
  6. our sub-contractors or third party service or product providers as may determine to be necessary or appropriate.